Terms and Conditions

Please read these terms and conditions carefully before using the Mountainfit.in website, as they contain important information about your rights and obligations.

Introduction

a. Mountainfit.in is a adventure travel company that specializes in organizing adventure travel experiences, including trekking, mountaineering, and other outdoor activities. By using this website, you agree to comply with and be bound by these terms and conditions.

b. The terms "we," "us," and "our" refer to Mountainfit.in. The terms "you," "your," and "user" refer to any person who uses this website.

Bookings

a. By making a booking through the Mountainfit.in website, you agree to pay the full amount of the booking, as specified on the website, at the time of booking.

b. All bookings are subject to availability and confirmation by Mountainfit.in.

c. Mountainfit.in reserves the right to cancel or modify any booking at any time, without prior notice.

• We strictly follow no alcohol, no drugs, and no litter policy.
• Seats will be reserved only after full payment.
• A complete schedule of the trek will be given to the registered participants 12 Hours prior on WhatsApp.
• Organizers have all the right to modify or change the schedule in case of any unavoidable circumstance.
• The tour is weather based and depends on the weather conditions. There may be last-minute cancellations if weather conditions deteriorate.

Cancellation and Refunds

Mountainfit.in reserves the right to cancel or modify any booking at any time, without prior notice. If you cancel your booking, you may be entitled to a refund, subject to the terms and conditions of our cancellation policy.

a. If you cancel your booking, you may be entitled to a refund, subject to the terms and conditions of our cancellation policy.

b. Our cancellation policy is as follows:

• If you cancel more than 30 days before the start date of your adventure travel experience, you will receive a full refund, minus any transaction fees.
• If you cancel between 15 and 30 days before the start date of your adventure travel experience, you will receive a 70% refund, minus any transaction fees.
• If you cancel less than 15 days before the start date of your adventure travel experience, you will not receive a refund.
• If we/you cancel the trek, only the "Billing Amount" will be refunded, payment gateway fee is non-refundable.

• For a trek with duration of 2 days for more, booking amount once paid is non refundable. Balance fees will be refunded as per our standard refund policy as mentioned below.
• For one day trek if you cancel the booking more than 5 days prior to the start of your trek, you are entitled to receive 90% refund.
• If you cancel between 2 to 5 days prior to the start of your trek, you are entitled to receive 50% refund.
• If you cancel only 2 days prior to the start of your trek, you will not receive a refund.
• If we/you cancel the trek, only the "Billing Amount" will be refunded, payment gateway fee is non-refundable.

a. If you cancel your booking, you may be entitled to a refund, subject to the terms and conditions of our cancellation policy.

b. Our cancellation policy is as follows:

• 30 days or more before safari date – 75% refund
• 15-29 days before safari date – 50% refund
• 7-14 days before safari date – 25% refund
• Less than 7 days / No-show – No refund

Safari cancellation charges will be as per the Forest Department's policy. Refunds are subject to processing fees. Date changes depend on availability and park regulations.

• If we/you cancel the trek, only the "Billing Amount" will be refunded, payment gateway fee is non-refundable.

The cancellation has to be intimated to us only through email. Please feel free to connect with us in case of any queries or clarifications.

Email: contact@mountainfit.in   Phone: 7798885559

1. Liability

INDEMNITY & DECLARATION

[TERMS AND CONDITIONS]

1. I, the undersigned, do hereby understand that, being at outdoors and at adventures has its own charm. However, it also brings its share of hazards*. It is important that even though the best of equipment is involved and all the logistics being taken care of, participants and their parents/guardians must be aware of the realities of the many possible hazards in undertaking any adventure activity which may be caused due to several events**
2. The best way to minimize such risks is to be conscious of them and act proactively. Keep learning at every opportunity and leave all egos at home. Enjoy the outdoors for yourself, never for anyone else’s opinion. It is understood that for safety of all members of the team, every participant must be committed to the highest standards of safety and responsible behaviour. Failure to do so could result in immediate removal from the activity in question. All instructions detailed by the leader/ instructor/ facilitator must be adhered to at all times.
3. I declare that, I am medically fit and I am participating in the program, perfectly aware of the risks involved and have been duly examined by a qualified doctor. I have on my own volition accepted to go for the adventure activity.
4. I have made the payment for the aforementioned trek / activity and I accept the terms of refund policy of MountainFit as informed to me during my enquiry and as published on the website.
5. I acknowledge that trekking in high altitudes entails known and unanticipated risks which could result in fateful injuries***. I understand that such risks simply cannot be eliminated without jeopardizing the essential qualities of the activity. Furthermore, I understand MountainFit employees are qualified, but have difficult jobs to perform. They seek safety, but they are not infallible. No one can predict the weather, the elements, the terrain or altitude sickness with 100% accuracy. I am cognizant of the basic safety rules and instructions concerning these trekking activities. I also understand that it is not the purpose of MountainFit to teach safety rules. I also understand that I am responsible for the safety and good operating condition of any equipment while I use such equipment.  Discharge of Liability: As lawful consideration of, and as part of the payment for, the right to participate in the trek, and as part of the payment for the services arranged for me by MountainFit, I HEREBY EXPRESSLY AGREE TO BE RESPONSIBLE FOR MY OWN WELFARE AND ASSUME ALL OF THE ABOVE RISKS, INCLUDING BOTH THOSE KNOWN AND UNKNOWN TO ME. As lawful consideration of, and as part of the payment for, the right to participate in the trek, and as part of the payment for the services arranged for me by MountainFit, I HEREBY EXPRESSLY AGREE TO RELEASE, DISCHARGE AND HOLD HARMLESS FOREVER MountainFit, their owners, employees, affiliated entities, employees, agents, representatives, officers, directors, associates, volunteers, successors and assigns from and against any liability, actions, causes of actions, debts, suits, claims and demands of any and every kind and nature whatsoever which I now have or which may hereafter arise out of or in connection with my trek with MountainFit. I AGREE THAT THE TERMS OF THIS AGREEMENT SHALL SERVE AS A COMPLETE RELEASE AND EXPRESS ASSUMPTION OF RISK for myself, all members of my family and all minors traveling with me, my and their heirs, successors, assigns, and legal representatives. It is my intention to fully assume all risks associated with this trek and to release MountainFit from any and all liability to the maximum extent permitted by law. Indemnification: I further agree to “indemnify” (meaning to defend and to pay or reimburse) MountainFit against any claim by any person, including minors, arising in whole or in part from an injury or other loss suffered or caused by me in connection with the expedition or my participation in the trek. Knowing and Voluntary Execution: I have carefully read and understand the provisions and legal consequences of this agreement, and I hereby agree to all of its conditions. I agree that if any portion of this agreement is found to be void or unenforceable, the remaining portions shall remain in full force and effect. I understand that in calculating the cost of the trek, MountainFit has relied on my consent to these terms and their enforceability. Without this agreement, MountainFit would not be able to offer these services. I agree that execution of a electronic transmission of this agreement shall be deemed execution of the original agreement. I agree that electronic transmission of an executed copy of this agreement shall constitute acceptance of this agreement.

*Sudden change in, and extremes of, weather conditions; Equipment Failure; Natural calamities like Land Slides, Floods, Avalanches etc.; Falls on steep or difficult terrain, that is dangerous or difficult to negotiate, including dense bushes, rough and slippery ground including sand and rock; River crossings; Getting lost in remote or inaccessible areas; Encounters with wildlife; Bites from insects and reptiles; All other risks, hazards and dangers associated with outdoor activities; Discomfort due to travel to and from activities. May lead emotional trauma, to disfigurement; temporary or permanent disability, including paralysis; death; acts of God; the hazards of traveling in remote, unsafe or politically unstable areas or under unsafe conditions; the dangers of civil disturbances and war; forces of nature; transportation failures; accident or illness in remote places without access to medical facilities, transportation, or means of evacuation and assistance; unexpected events; terrorist activities, social or labour unrest; mechanical or construction failures or difficulties; diseases; local laws; climatic conditions; abnormal conditions or developments; or any other actions, omissions, or conditions outside of Mountainfit’s control.

**Inappropriate or inadequate equipment or clothing; Poor or inadequate physical fitness or health; Failure to obey the directions of instructors or leaders or facilitators; Failure to exercise good judgment or due care and attention.

***Physical or emotional injury, paralysis, death, or damage to myself, to property, or to third parties. The risks include, among other things: Acute Mountain Sickness (AMS) which can further escalate to High Altitude Pulmonary Edema (HAPE) or High Altitude Cerebral Edema (HACE); sunburn, dehydration, heat exhaustion, heat stroke, and heat cramps; Prolonged exposure to cold can result in hypothermia, frostnip or frostbite; exposure to potentially dangerous wildlife, insects, plants, falling rocks, landslides, accidental drowning, accidental slips and falls on snow, ice and mountainous sections is also a possibility.

1. Intellectual Property

a. All content on the Mountainfit.in website, including text, images, graphics, and other materials, is the property of Mountainfit.in or its licensors and is protected by copyright, trademark, and other intellectual property laws.

b. You may not reproduce, modify, distribute, or otherwise use any content on the Mountainfit.in website without our prior written consent.

c. By participating in any adventure travel experience organized by Mountainfit.in, you grant us the right to use any photographs, videos, or other images taken during the experience for promotional purposes, including on our website and social media accounts.

1. Privacy

a. We take your privacy seriously and will only collect, use, and disclose your personal information in accordance with our Privacy Policy.

b. By using the Mountainfit.in website and participating in any adventure travel experience organized by Mountainfit.in, you consent to the collection, use, and disclosure of your personal information in accordance with our Privacy Policy.

1. Governing Law

a. These terms and conditions are governed by and construed in accordance with the laws of India.

b. Any dispute arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of India.

1. Changes to Terms and Conditions

a. Mountainfit.in reserves the right to change these terms and conditions at any time, without prior notice.

b. Your continued use of the Mountainfit.in website and participation in any adventure travel experience organized by Mountainfit.in after any such changes will be deemed to constitute your acceptance of such changes.

Cancellation Policy for Local Treks:

• For a trek with duration of 2 days for more, booking amount once paid is non refundable. Balance fees will be refunded as per our standard refund policy as mentioned below.
• For one day trek if you cancel the booking more than 5 days prior to the start of your trek, you are entitled to receive 90% refund.
• If you cancel between 2 to 5 days prior to the start of your trek, you are entitled to receive 50% refund.
• If you cancel only 2 days prior to the start of your trek, you will not receive a refund.
• If we/you cancel the trek, only the "Billing Amount" will be refunded, payment gateway fee is non-refundable.